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Frequently Asked Questions

Please find answers to the most frequently asked questions below. If your question is not answered here, feel free to send us an e-mail or call us.

How long has Topbicycle been in business?
In 1996, Tomas Leskovjan founded Greenways Travel Club, the first company organizing active vacations along the Czech Greenways Trail between Vienna and Prague. Topbicycle is the brand name of Greenways Travel Club, it specializes in cycling tours and bike rental in Central Europe. 

What makes your company different from others?

  • Personalized service - we offer numerous bike types in a wide range of frames and sizes, we are ready to adjust the rented bike just for you and fit your own pedals, saddle or various additional equipment.
  • Detailed inspection and maintenance of rental bikes - we believe that a quality bike is the cornerstone of a quality cycling trip. Our rental bikes are used for Topbicycle bike tours as well, so they are kept ready to endure any trip no matter how long it takes.
  • Expert knowledge of the region - we will not only rent you a bike, you can also ask us for trip tips and suggestions and buy detailed topgraphic cycling maps of the region. Our guides are ready to create tailor-made rides for your corporate clients.

How do I select the most appropriate bike type for my trip?
You can read our detailed bikes descriptions to see what kind of terrain and surface we recommend them for. However, to get a piece of advice based on our expert knowledge of the region, feel free to write us an e-mail with your travel plans.

How do I get the bike size that fits me?
To select the right bike size for you let us know your height and frame type preference while booking the bike. You can also tell us the bike type and frame size you normally ride at home.

What comes with the bikes? 
Our bikes are equipped with: rear light, bell, cyclocomputer, kickstand, mudguards, rear luggage rack, water bottle holder.
We also provide free of charge: helmet, pannier bags, handlebar bag, repair tools, puncture repair kit, inner tube, pump, lock.

Can I bring my own panniers?
Yes, all our bikes are fitted with rear racks for panniers.

Can I bring my own pedals / saddle / helmet? 
We provide all of the above but feel free to bring your own. When booking a bike, please let us know you are bringing these. We will attach your pedals and/or saddle to the bike and lend you a tool to remove them if you are going to drop off the bike away from our bike rental shop.

What is WSD?
WSD stands for Women's Specific Design, which brings a new level of bike frame in between the men's frame and traditional women's step-through frame. WSD is close to the men's frame in its basic shape, however the bigger sloping of the top tube means slightly lower standover height, the shorter top tube and higher stem position make the handlebar reach easier. It provides more comfort for ladies than men's frames, and allows for greater stiffness and lower weight than step-through frames.
We offer WSD frames with our lightweight hybrids TREK FX 3 Women's. Those who prefer easy getting on and off the bike, can take our hybrid SCOTT Sportster 40 Lady with a step-through frame.

How can I get to your bike rental shop?
Our bike rental shop is based in Mikulov, Czech Republic, just 80 km north of Vienna. See Topbicycle bike rental shop site to find its exact location and ways how to get there.

What about maps of the route I intend to do?
We have a supply of detailed topographic cycling maps for the region, including the route along Vienna - Prague Greenways Trail. Check your travel plans with us and we will sell you the right maps you need for your biking trip.

Where can I pick up the rented bike?
You can pick up the bike free of charge in our bike rental shop in Mikulov, Czech Republic. We can also deliver the bike to you to almost any place in the Czech Republic, Slovakia or Austria you choose, however then the transportation charge 1 EUR / km applies (it is one price up to 20 bikes). For more details see our transport prices table.

Where can I drop off the bike?
You can return the bike free of charge in our shop or elswhere in Mikulov. You can also drop off the bike anywhere you finish your tour. Then the collection charge 1 EUR / km applies. In some cities we offer 50% discount on return fee, there we will provide you with the address of a particular hotel to leave the bike in. Otherwise leave the bike in a safe place at your accommodation (in a lockable or watched room) and let us know its address. If you are not staying in the destination overnight, we can arrange to meet you there and collect the bike from you directly.

Can you help if my bike breaks during the ride?
We provide a spare inner tube and a puncture repair kit with the bike to cover a flat tire. We also give some repair tools for light repairs and adjustments. For anything more serious, please call us so that we can replace your bike or arrange fixing the problem. However our bike mechanic checks all bikes before they are delivered to you, so the chances of your bike breaking are very low.

What is a good time to go cycling in Central Europe?
Our season is from April to October. Personally, we think May (flowers) and September (ideal sunny weather) are the best times to tour in this region. However, the other months are also good. The weather in continental Europe consists of hot summers and cold, snowy winters.

What is latest time I can reserve bicycles from you?
Book as early in advance as you can to be sure. In summer, some of our bike models or sizes might be completely booked out. However we are able to lend you a bike if requested at least one business day in advance.

Do you require a deposit payment?
No, we do not require any deposit. The whole rental price is payable at the moment you pick up the bike.